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How To Send An Invoice Step-By-Step

Julian Drago
September 21, 2023

Invoices are a critical part of running a business. While creating and sending an invoice may seem simple, there are many factors that business owners and accounting teams need to consider. This blog provides a comprehensive overview of everything you need to know about how to send an invoice to your customers in the U.S.

What is an invoice?

An invoice is a dated document that lists and records a sale between a buyer and a seller. When goods or services are purchased on credit, the invoice typically includes the terms of the agreement and information about available payment methods.

Invoices can be paper receipts, bills of sale, debit notes, sales invoices, or electronic records.

Why should I send invoices?

Invoicing is a formal way for businesses to request payment from customers. It also helps businesses with:

  1. Legal protection. Invoices help protect businesses from fraudulent claims while encouraging timely payment.
  2. Payment tracking. Invoices help both sellers and buyers keep track of payments and debts owed.
  3. Record keeping. Invoices ensure that both sellers and buyers can easily confirm when goods or services were sold, who bought them, and to whom they were sold.

How to issue and send an invoice?

Once you have completed an order for a product or service, you need to issue and send an invoice as soon as possible. There are a few steps involved, such as choosing whether or not to use invoicing software, deciding how to send the invoice, and setting up payment reminders or scheduled payments.

Here is how to create and send an invoice step by step:
  • Indicate at the top that it is an invoice
  • Add an invoice number
  • Add the date you are sending the invoice
  • Include your name, address, and contact information
  • Include your client's name, address, and contact information
  • Provide a brief description of the services provided
  • Add the date the services were performed
  • Include the total amount (including any fees or taxes)
  • Include payment terms
  • Select a delivery method (such as email) and send your invoice to your client
  • Track your invoice, set up payment reminders (if needed), and get paid

In addition to the required information on an invoice, you may also need to include other information that is specific to your business or your client's needs. You should customize your invoice to meet your own and your client's needs.

Ways to send an invoice

Another decision you need to make is how to send your invoices. For some businesses, the answer is obvious, but for others, it is not so simple. In some cases, you may want to use a combination of methods to ensure that your invoice is received.

Here are the three most common ways to send an invoice:

  • Email: This is the most common way to send an invoice, as it is fast and easy. If you have created the invoice in a word processor or designing software, convert it to a PDF for added security.
  • Mail: This is a traditional way to send invoices, but it can be slower and more expensive than other methods. However, it is a good option for customers who do not have access to email or who prefer to receive paper invoices.
  • Online invoicing software: This is a newer method of sending invoices that is becoming increasingly popular. Online invoicing software allows you to create and send invoices electronically, and it can also help you track payments and manage your accounts.

Best practices for sending an invoice

Here are three tips to make invoicing easier and faster for both you and your customers:

  • Give customers multiple options for receiving their invoices

There is no one-size-fits-all approach. Some customers may prefer to receive invoices by mail, while others prefer to receive them electronically. Some customers may prefer to receive invoices on the first of the month, while others may prefer to receive them at the end of the month.

  • Combine your invoices and supporting documents so that they’re always together

In the past, invoices and supporting documents were often sent separately. This can be inconvenient for customers, and it can also lead to errors and lost documents.

A better solution is to use invoicing software that electronically links invoices to related documents. This allows customers to access all of the information they need in one place, and it also helps to ensure that everyone is looking at the same information.

  • Invoice through a dedicated, cloud-based portal.

Electronic invoicing can help you reduce the number of paper invoices you send out. If you want to make it easier for your customers to receive and pay invoices electronically, an online invoicing portal is a great option.

When it comes to your business management and accounting control, it pays to rely on professional support or even software. Openbiz can help you connect with the best options on the market, such as Xero.

We recommend this software to our customers because it makes it easy to issue personalized invoices and ensures control over your billing and payment history.

What is an invoice?

An invoice is a dated document that lists and records a sale between a buyer and a seller. When goods or services are purchased on credit, the invoice typically includes the terms of the agreement and information about available payment methods.

Invoices can be paper receipts, bills of sale, debit notes, sales invoices, or electronic records.

Why should I send invoices?

Invoicing is a formal way for businesses to request payment from customers. It also helps businesses with:

  1. Legal protection. Invoices help protect businesses from fraudulent claims while encouraging timely payment.
  2. Payment tracking. Invoices help both sellers and buyers keep track of payments and debts owed.
  3. Record keeping. Invoices ensure that both sellers and buyers can easily confirm when goods or services were sold, who bought them, and to whom they were sold.

How to issue and send an invoice?

Once you have completed an order for a product or service, you need to issue and send an invoice as soon as possible. There are a few steps involved, such as choosing whether or not to use invoicing software, deciding how to send the invoice, and setting up payment reminders or scheduled payments.

Here is how to create and send an invoice step by step:
  • Indicate at the top that it is an invoice
  • Add an invoice number
  • Add the date you are sending the invoice
  • Include your name, address, and contact information
  • Include your client's name, address, and contact information
  • Provide a brief description of the services provided
  • Add the date the services were performed
  • Include the total amount (including any fees or taxes)
  • Include payment terms
  • Select a delivery method (such as email) and send your invoice to your client
  • Track your invoice, set up payment reminders (if needed), and get paid

In addition to the required information on an invoice, you may also need to include other information that is specific to your business or your client's needs. You should customize your invoice to meet your own and your client's needs.

Ways to send an invoice

Another decision you need to make is how to send your invoices. For some businesses, the answer is obvious, but for others, it is not so simple. In some cases, you may want to use a combination of methods to ensure that your invoice is received.

Here are the three most common ways to send an invoice:

  • Email: This is the most common way to send an invoice, as it is fast and easy. If you have created the invoice in a word processor or designing software, convert it to a PDF for added security.
  • Mail: This is a traditional way to send invoices, but it can be slower and more expensive than other methods. However, it is a good option for customers who do not have access to email or who prefer to receive paper invoices.
  • Online invoicing software: This is a newer method of sending invoices that is becoming increasingly popular. Online invoicing software allows you to create and send invoices electronically, and it can also help you track payments and manage your accounts.

Best practices for sending an invoice

Here are three tips to make invoicing easier and faster for both you and your customers:

  • Give customers multiple options for receiving their invoices

There is no one-size-fits-all approach. Some customers may prefer to receive invoices by mail, while others prefer to receive them electronically. Some customers may prefer to receive invoices on the first of the month, while others may prefer to receive them at the end of the month.

  • Combine your invoices and supporting documents so that they’re always together

In the past, invoices and supporting documents were often sent separately. This can be inconvenient for customers, and it can also lead to errors and lost documents.

A better solution is to use invoicing software that electronically links invoices to related documents. This allows customers to access all of the information they need in one place, and it also helps to ensure that everyone is looking at the same information.

  • Invoice through a dedicated, cloud-based portal.

Electronic invoicing can help you reduce the number of paper invoices you send out. If you want to make it easier for your customers to receive and pay invoices electronically, an online invoicing portal is a great option.

When it comes to your business management and accounting control, it pays to rely on professional support or even software. Openbiz can help you connect with the best options on the market, such as Xero.

We recommend this software to our customers because it makes it easy to issue personalized invoices and ensures control over your billing and payment history.

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